Shipping Policy
Order Processing Time
All orders are processed and shipped within 1-3 business days (excluding weekends and holidays).
After shipment, you will receive a tracking number to check the status of your package in real time.
Free Standard Shipping
We offer free standard shipping on all orders at no additional charge.
Estimated delivery time: 7-15 business days (may vary slightly depending on the destination).
Shipping Methods
We work with international shipping providers including EMS, TNT, UPS, DHL, and FedEx.
Packing and Consolidation
All items are packaged in waterproof, pressure-resistant bags or reusable cartons to ensure they remain intact during shipment.
If you purchase multiple items, we may combine or split shipments depending on the size and weight of your packages to ensure timely and secure delivery.
International Orders
We ship worldwide — no borders, no limits. Wherever you are, we’ll deliver style right to your door.
International orders may incur customs duties or import taxes, which are collected by customs and borne by the recipient.
Order Cancellation
You can contact Customer Service within 24 hours of order confirmation to request a cancellation.
Shipped orders cannot be canceled, but you can request a return after receiving the product.
Address Change
If you need to change your delivery address after placing an order, please contact Customer Service as soon as possible.
Once an order has been shipped, the address cannot be changed.
Delivery Issues
If your order is delayed, lost, or damaged during shipping, please contact us within 48 hours of receiving notification and we will assist you.
Contact Us
Email: wecare@homlean.com